Valerie Curran Bock
Decatur, Illinois USA

vbock@vcbconsulting.com
 

Experience:

   
  2001-Present   Technical Services Lead, Q2 Learning, LLC
      Falls Church, Virginia
      Manage matrixed team of instructional designers and application developers to design, build, and deliver web-based blended learning solutions for Fortune 500 client training initiatives. Coordinate client-facing level three customer support functions.Write use cases for software development. Design and perform software testing protocols. Perform unix and windows system administration procedures. Create corporate wiki for documenting procedures. Write pieces on virtual teaming and blended learning for organizational blog.

 

 

 

 

 

1993-Present

 

President, VCB Consulting

 

 

 

Decatur, Illinois

 

 

 

Provide miscellaneous consulting services including development of customized marketing strategies and project management for Collaboration Architects (Now Q2 Learning) and Rheingold Associates. Development and maintenance of web site for Area 4 Learning Technology Hub. Internet and commercial database searches, installation and configuration of PC hardware and software, network trouble-shooting, design and implementation of customized internet training curricula. Provided Macintosh-based training and tech support services to Illinois schools through Illinois State Board of Education Museums In the Classroom grant program. Provided market research services to Mediconsult.com. Miscellaneous public speaking engagements.

 

 

 

 

 

2000-Present

 

Vice-President, Miscellania, Macon County Family Medicine

 

 

 

Blue Mound, Illinois

 

 

 

Project management for launch of new solo family practice physician's office. Selected, implemented EDI billing software solution. Selected and implemented internet-based cash-management and timesheet applications. Perform accounts payable and financial planning function.

 

 

 

 

 

1996-1997

 

Remote Consultant, Seneca Support Technologies

 

 

 

Vienna, Virginia

 

 

 

Provide telephone help-desk services, supporting PC users at Booz, Allen and Hamilton management consulting firm on various applications including World Wide Web browsers, Internet E-mail, File Transfer Protocol, and Microsoft applications including Excel, Word, and Foxpro. Assist in development of orientation materials for new consultants

 

 

 

 

 

1994-1996

 

Systems Specialist, Communities In Partnership

 

 

 

Decatur, Illinois

 

 

 

Researched and implemented Internet information technology solutions for Family Investment Project. Designed Community Services Information database application for Foxpro platform, ported database to HTML documents for the World Wide Web. Developed Perl CGI applications to provide searchable interface to "Ask SARA" WWW database. Communicated technical information to non-technical collaborating groups. Design and teach Internet training classes for social service personnel. Wrote funding requests for TIIAP U.S. Department of Commerce Technology grants.

 

 

 

 

 

1990

 

Business Consultant, Family Physicians of Decatur, Ltd.

 

 

 

Rockford , Illinois

 

 

 

Developed search strategy for determination of optimal location for new 3-doctor Family Medicine practice. Performed analysis of hospital financial information, community demographics, and physician need. Reviewed legal contracts. Discussed business issues at hospital interviews. Performed all administrative duties related to opening the practice. Tracked all activity on a Compaq transportable 256K PC-clone, using Lotus 1-2-3, dBASE IV, and Word Perfect.

 

 

 

 

 

1987-1989

 

Personal Computer and Robotics Instructor, University of Toledo, Ohio Chrysler Belvidere Assembly Plant

 

 

 

Belvidere, Illinois

 

 

 

Designed and taught introductory courses: Introduction to PC's (an overview of hardware, plus WP, spreadsheet, and database applications) WordPerfect, Lotus 1-2-3, and Robotics to automotive line workers.

 

 

 

 

 

1984-1989

 

Assistant Vice President, Maryland National Bank

 

 

 

Oak Brook, Illinois

 

 

 

Served 40 Midwest-based Fortune 500 customers of a Baltimore bank. Coordinated day-to-day problem solving for corporate executive customers with Baltimore operations personnel. Recruited new cash management customers through cold sales calls. Used Lotus 1-2-3 to track client activity. Taught secretary use of Multi-mate word processing software. Introduced Regional VP to spreadsheet use with Lotus Symphony.

 

Education:

 

 

 

1981-1982

 

J.L. Kellogg Graduate School of Management, Northwestern University

 

 

 

Evanston, Illinois

 

 

 

Master of Management Degree, June, 1982. Concentrations in marketing and finance

 

 

 

 

 

1977-1981

 

College of Arts and Sciences, Northwestern University

 

 

 

Evanston, Illinois

 

 

 

Bachelor of Arts Degree, June, 1981. Major in Economics. Accelerated admission to Kellogg School

 

 

 

 

 

Organizations:

 

Former Chief Volunteer Officer, Decatur Family YMCA. Board Chairman, GT World. Joint Facilities Planning Committee, Greater Decatur Y. Former Forum Co-Host, Brainstorms Online Community. Instructor, Parish School of Religion, Holy Trinity Catholic Church

 

 

 

 

 

References:

 

Furnished upon request.

 

E-mail:

 

vbock@vcbconsulting.com

 

World Wide Web:

 

http://www.vcbconsulting.com

 

 

 

 

 

 

Download this document in Microsoft Word format

 

 

 

 This document last updated December 14. 2005